Need Help?

Request additional functionality

The following functionality is available with help from your designated Amazon Solutions Architect (SA) or Partner Manager:

• Address Book contact and navigation favorites uploading
• Amazon Music and other music service providers
• Wake Word support
• Alexa Communication
• Local Voice Control
• Device Client Metrics

To use this functionality, your product must be placed on an allow list by Amazon. Contact your SA or Partner Manager, provide the Amazon ID of your development device, and request the functionality you want to add.

Note: If you would like to request additional functionality but don't have a designated SA or Partner Manager, please reach out using the "Request More Information" form at the end of the Alexa Auto Software Development Kit page on the developer console.

To find the Amazon ID for your development device:

1. Log in to the AVS developer console.
2. Click PRODUCTS.
3. Take note of the Amazon ID for your device.

Report an issue

Existing Alexa Auto SDK users

Please reach out to the designated Amazon Solutions Architect (SA) or Partner Manager for your company, and include the following information:

• Overview - provide a brief overview of the issue
• Steps to reproduce - provide details of how to reproduce the issue
• Logs - include relevant logs
• Platform and environment - provide details about your hardware platform, operating system, compiler, API level, etc.

New Alexa Auto SDK users

Please fill out the form "Request more information" at the bottom of the Alexa Auto Software Development Kit page on the developer console. Once you have submitted your request, someone from Amazon will contact you.